GLOBAL SKILL CITY

Negotiation Skills

Learning Objectives (I) Understand how often we all negotiate and the benefits of good negotiation skills. Recognize the importance of …

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    Learning Objectives (I)
    Understand how often we all negotiate and the benefits of good negotiation skills.
    Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
    Identify the various negotiation styles and their advantages and disadvantages.
    Develop strategies for dealing with tough or unfair tactics.
    Gain skill in developing alternatives and recognizing options.
    Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.

    • Session One: Course Overview
    • Session Two: What is Negotiation?
    • The Successful Negotiator
    • Session Four: Preparing for Negotiation
    • Session Five: The Nuts and Bolts
    • Session Six: Making the Right Impression
    • Session Seven: Getting Off to a Good Start
    • Session Eight: Exchanging Information
    • Session Nine: The Bargaining Stage
    • Session Ten: Reaching Mutual Gain
    • Session Eleven: Moving Beyond “No”
    • Session Twelve: Dealing with Negative Emotions
    • Session Thirteen: Moving from Bargaining to Closing
    • Session Fourteen: Solution Types

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