GLOBAL SKILL CITY

E- learning Courses

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Mastering Interview

The job market can be fierce at times, and having any edge over the competition helps job seekers secure that highly desirable.. 

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Team Building

Team Building

Teams are an important foundation for successful organizations, and trainers who facilitate ...

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Business Etiquette

Business Etiquette

One day can make a huge difference in your trainees lives and careers, and this could be it! In this courseware program..

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Communication Skills

Communication Skills

Communicating the intended message clearly and effectively is an important skill, which is often a key factor in deciding..

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Negotiation Skills

This Negotiation Skills Training Course provides you with practical negotiation techniques applicable to negotiation in many contexts... 

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Time Management

Time Management

In this Time Management Training course people learn effective time management strategies such as goal setting, prioritisation and...

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Stress Management

Stress statistics for Australians are on the rise. Global disasters,economic hardships, work, relationships...

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Personality Development

Personality Development

Personality Development is the growth and development of the thinking, perception, attitude..

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Getting your Job Search Started

Getting Your Job Search Started is the perfect course for trainers & job seekers ...

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Public Speaking

Public Speaking

This course provides instruction and experience in preparation and delivery of speeches within a public setting..

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Goal Setting

Goal Setting

Setting accurate goals helps in the successful fulfillment of tasks. This training course in Goal Setting and Getting..

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Effective planning and scheduling

Effective planning and scheduling

You will spend the first part of the day getting to know participants and discussing what will ..

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Dynamite Sales Presentation

You will spend the first part of the day getting to know participants and discussing what will..

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Managing Customer Service

Managing Customer Service

The course is a comprehensive program that will prepare you for the responsibility of..

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Writing Skills

Writing Skills

This course focuses on sentences as building blocks of paragraphs and paragraphs as building..

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Building your self esteem and assertive skills

Building your self-esteem is essential for confidence and success, and it all begins ...

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Learning Accounting skills  New supervisors

Learning Accounting skills : New supervisors

Describe the art of finance and financial management and Explain key financial terms

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Anger management

Anger management

Recognize how anger affects your body, your mind and use the five-step method to break old patterns

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Balanced scorecard basics

Define what the balanced scorecard is and also identify the benefits of the scorecard

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Basic bussiness management

Apply the best methods for creating, leading, and managing your own business

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Corporate brand quality management

  • Define what a brand and what branding is about
  • Define various types of brand architecture
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    Financial budget and management

  • Define basic financial terminology
  • Prepare a budget of any type or size
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    Build better Bussiness relationships

    Build better Bussiness relationships

    • Discover the benefits of developing
    • Understand how building relationships

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    Bussiness ethics and morals

  • Understand the difference between ethics and morals
  • Understand the value of ethics
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    Skills to deal with changes

    Skills to deal with changes

    Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.

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    Coaching and mentoring skills

    Coaching and mentoring skills

    • Understand how coaching can be used to develop your team.
    • Develop the coaching and mentoring skills

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    Conducting performance reviews

    Conducting performance reviews

    Recognize the importance of having a performance review process for employees.

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    Conference and event management

    Conference and event management

    Plan a complete corporate event, including an agenda, budget, goals, venue, audience, food

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    Conquering the fear of speaking in public

    Conquering the fear of speaking in public

    • Speak with more confidence in one-on-one conversations
    • Feel more confident speaking socially

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    Creation of talent management program

    Creation of talent management program

    Apply the multifaceted aspects of talent management in your own organization

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    Calamity management

    Calamity management

    • Assign people to an appropriate crisis team role
    • Conduct a crisis audit

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    Critical thinking

    Critical thinking

    Identify your critical thinking style(s), including areas of strength and improvement

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    Customer service training

    Customer service training

    • Demonstrate a customer service approach
    • Understand how your own behavior affects the behavior

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    Effective delegation

    Effective delegation

    Clearly identify how delegation fits into your job and how it can make you more successful

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    Designing training programme

  • Describe the essential elements of a training program
  • Apply different methodologies to program design
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    Effective planning and scheduling

    Effective planning and scheduling

    • Define and create a Work Breakdown Structure
    • Identify and understand task relationships

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    Emotional intelligence

    Emotional intelligence

    • Understand what emotional intelligence means
    • Recognize how our emotional health and physical health are related

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    Employee dispute resolution

    Employee dispute resolution

    Apply a process for employees to file grievances and for management to respond

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    Facilitation skills

    Facilitation skills

    • Distinguish facilitation from instruction and training
    • Identify the competencies linked to effective small group facilitation

     

    Mending workspace generation gap

    Mending workspace generation gap

    Identify where the generation gap issue surfaces, and the impact it has on the modern workforce.

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    Devoloping of personal efficiency

    Devoloping of personal efficiencyn

    Identify what personal efficiency is, what skill sets can improve your personal productivity

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    Effective criticism

    Effective criticism

    • Explain why feedback is essential
    • Apply a framework for providing formal or informal feedback

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    Behavioral Interview techniques

    Behavioral Interview techniques

    Recognize the costs incurred by an organization when a wrong hiring decision is made.

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    Human resourses training

    Human resourses training

    Discuss current issues in the human resource field and the changing role of supervisors

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    Intermediate project management

    Intermediate project management

    • Identify your project's tasks and resources
    • Order tasks using the Work Breakdown Structure

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    Skills for practical trainer

    Recognize the importance of considering the participants and their training needs

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    Influence and persuasion

    Influence and Persuasion

    • Make decisions about using persuasion versus manipulation
    • Apply the concepts of pushing

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    Intermediate project management

    Intermediate project management

    • Identify your project's tasks and resources
    • Order tasks using the Work Breakdown Structure

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    Neuro linguistic programming

    Neuro linguistic programming

    • Define neuro linguistic programming
    • Describe the key presuppositions of NLP

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    Inventory management techniques

    Inventory management techniques

    Identify the goals and objectives of inventory management and measure your process

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    Lean process improvement

    Lean process improvement

    • Define Lean and its key terms
    • Describe the Toyota Production System and the TPS house

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    Meeting planner

    Recognize the critical planning step that makes meeting time more effective

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    Orientation handbook manual

    Orientation handbook manual

    Identify the role of the human resource department in the orientation program.

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    Employee Performance management

    Employee Performance management

    • Understand the role of goal setting
    • Have tools to help your employees set

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    Improvise personnal brand

    Speak in terms of the impact and influence that you want to have in life and work

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    Project management tools

  • Describe what is meant by a project
  • Explain what project management means
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    Risk management

    Risk management

    Determine the appropriate response to risks and create a plan for those responses

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    Promoting sales skills

    Promoting sales skills

    Use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there.

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    Administrative assistant skill set

    Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people.

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    Strategic Planning

  • Identify the values that support the company
  • Define the vision for the company
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    <Minute taker's workship

    Minute taker's workship

    Develop key minute-taking skills, including listening skills, critical thinking, and organization.

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    Practical training cycle

    Practical training cycle

    Know how to write objectives and evaluate whether these objectives have been met at the end of a training session.

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    Proffessional Supervisor

    Proffessional Supervisor

    Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.

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    Lively training

    • Understand how training can include the use of humor and games
    • Explore different types of games

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    Smart working

    Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software

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    Ergonomics strategies

  • Define ergonomics and its related terms
  • Identify where to get ergonomics information for your region
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    Workplace aggression management

    Respond if a violent incident occurs in the workplace, on both an individual and organizational level

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    Delivering effective reports and proposals

    Prepare reports and proposals that inform, persuade, and provide information.

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    Business Leadership management

    Business Leadership management

    • Idea developed by Peter Senge
    • Practices for individual and corporate life-long learning

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    Succession planning management

    Succession planning management

    Demonstrate an understanding of the value of succession planning for successful businesses.

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    Freshers endurance skill set

    Freshers endurance skill set

    Recognize key skills in a trainer's toolbox and identify skill areas for development

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    Delivering effective reports and proposals

    Prepare reports and proposals that inform, persuade, and provide information

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    Motivation training skills

    Motivation training skills

    • Identify what motivation is
    • Describe common motivational theories and how to apply them

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    Using telecommunication for sales

    Learn what to say and what to ask to create interest, handle objections, and close the sale.

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    Essential life skills

    Graphic & Print Design

  • Develop a deeper rapport with others
  • Use anchoring to create a desired state of mind
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    Onboarding programmes

    Onboarding programmes

    • Define onboarding and describe how it is different
    • Identify the business benefits of onboarding

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    Project management Training

    Project management Training

    Recognize what steps must be taken to complete projects on time and on budget

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    Sales prospecting

    Sales prospecting

    Understand the importance of expanding your client base through effective prospecting.

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    Supervision management

    Supervision management

    Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees

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    Research methodologies

    Research methodologies

    • Identify the benefits of proper research
    • Read for maximum information retention

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